Frequently Asked Questions (FAQ)

Website Design

The cost of a website design depends on its size, features, and level of customization. Every project is unique — whether you need a simple company site or a custom-built web system, we’ll tailor a solution that fits your goals and budget. Contact us today for a free consultation and personalized quote.

Yes, we provide website redesign services to improve performance, design, and user experience while keeping your brand identity consistent.

Yes, all our websites are SEO-friendly, and we also offer additional SEO packages to help your business rank higher on Google.

Most websites are completed within 2–6 weeks depending on your requirements, design complexity, and content readiness.

Yes, every website we build is fully responsive and works seamlessly on desktop, tablet, and mobile devices.

Yes, we offer ongoing maintenance packages, including updates, backups, and security monitoring to keep your website running smoothly.

We develop websites using self custom reliable platforms, custom PHP, or e-commerce solutions, depending on your business needs.

Yes, we provide basic training and user guides so you can easily manage and update your website content.


Branding & Graphic Design

Yes. We can refresh your current logo and brand identity to give it a modern, professional look while maintaining your original brand recognition.

A logo design usually takes 5–7 working days, while a complete branding package may take 2–4 weeks, including feedback and revision rounds.

Our branding and graphic design service covers logo design, brand identity development, business card and stationery design, social media visuals, and complete brand guideline setup. We tailor each design to reflect your company’s personality and target audience.

Logo design packages start from RM99, depending on project complexity and deliverables. We also provide full branding packages that include brand strategy, logo, and design system. Contact us for a customized quotation.

We include 2–3 rounds of revisions for each design to ensure it matches your vision. Additional changes can be arranged with a small fee if needed.

Yes. Once the project is finalized, we’ll provide editable source files (AI or PDF) along with high-resolution JPG and PNG formats for your convenience.

Absolutely. Our designs are optimized for both online platforms (social media, websites) and printing materials (brochures, packaging, banners) to ensure consistent branding across all media.

You can contact us through our website or WhatsApp to schedule a free consultation. We’ll discuss your goals, target audience, and brand direction before preparing a custom proposal.


Printing

We offer a wide range of printing services including signboard, business cards, flyers, brochures, posters, packaging, stickers, and banners. Both digital and offset printing options are available depending on your quantity and budget.

Yes. We provide end-to-end service — from creative design to final printing — ensuring color consistency, correct sizing, and premium print quality.

The minimum quantity depends on the product type. For example, business cards start from 100 pcs (1 box), flyers from 500 pcs, and stickers from 100 pcs. We also accept small batch orders.

Standard printing turnaround time is 3–5 working days after artwork approval. For large orders or special finishes (e.g. hot stamping, spot UV), it may take 5–7 working days. Free shipiping for Penisular Malaysia (West Malaysia).

We offer a wide selection including art card, matte, glossy, kraft, PVC, and synthetic paper. Our team can recommend suitable materials based on your product needs and budget.

Please provide artwork in ai or PDF format (CMYK, high resolution, with 3mm bleed). If you only have a JPG or PNG, our team can help convert it to print-ready format.

Yes, we offer nationwide delivery in Malaysia for all printed materials. For large prints such as signage installation services only availble in Johor Bahru area

Yes. We keep your design files safely stored, so you can reorder anytime without resubmitting artwork — perfect for business cards or recurring prints.