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Frequently Asked Questions

Clear answers before your project begins.

Common questions about websites, branding, graphic design, printing, timelines and working with B&C Design.

Website Design

The cost of a website design depends on its size, features, and level of customization. Every project is unique — whether you need a simple company site or a custom-built web system, we’ll tailor a solution that fits your goals and budget. Contact us today for a free consultation and personalized quote.

Yes, we provide website redesign services to improve performance, design, and user experience while keeping your brand identity consistent.

Yes, all our websites are SEO-friendly, and we also offer additional SEO packages to help your business rank higher on Google.

Most websites are completed within 2–6 weeks depending on your requirements, design complexity, and content readiness.

Yes, every website we build is fully responsive and works seamlessly on desktop, tablet, and mobile devices.

Yes, we offer ongoing maintenance packages, including updates, backups, and security monitoring to keep your website running smoothly.

We develop websites using our custom PHP and MySQL-based CMS, together with suitable e-commerce or integration solutions where required. The technology is selected around your business needs, management workflow and future growth.

Yes, we provide basic training and user guides so you can easily manage and update your website content.

Yes. We build clear page hierarchy, mobile-responsive layouts, crawlable text, unique metadata, internal links and relevant structured data. These foundations help search engines and AI-powered discovery systems understand the business, but no agency can guarantee a specific ranking or AI citation.

Selected website packages include the first year of domain and hosting. Business email availability, storage and renewal charges depend on the chosen package and will be confirmed clearly in the quotation.

Yes. We can plan later phases for features such as member accounts, booking, quotation, payment, warranty, commission, document generation, order management and third-party API integrations. The database and workflow should be reviewed before each expansion.

Branding & Graphic Design

You can contact us through our website or WhatsApp to schedule a free consultation. We’ll discuss your goals, target audience, and brand direction before preparing a custom proposal.

Absolutely. Our designs are optimized for both online platforms (social media, websites) and printing materials (brochures, packaging, banners) to ensure consistent branding across all media.

Yes. Once the project is finalized, we’ll provide editable source files (AI or PDF) along with high-resolution JPG and PNG formats for your convenience.

We include 2–3 rounds of revisions for each design to ensure it matches your vision. Additional changes can be arranged with a small fee if needed.

Yes. We can refresh your current logo and brand identity to give it a modern, professional look while maintaining your original brand recognition.

A logo design usually takes 5–7 working days, while a complete branding package may take 2–4 weeks, including feedback and revision rounds.

We also provide full branding packages that include brand strategy, logo, and design system. Contact us for a customized quotation.

Our branding and graphic design service covers logo design, brand identity development, business card and stationery design, social media visuals, and complete brand guideline setup. We tailor each design to reflect your company’s personality and target audience.

Printing

Yes. We keep your design files safely stored, so you can reorder anytime without resubmitting artwork — perfect for business cards or recurring prints.

Nationwide delivery is available for many printed items. Installation for large-format work and signage is subject to location and project scope; Johor Bahru installation can be arranged where applicable.

Please provide print-ready artwork in AI or PDF format using CMYK colour, high-resolution images and the required bleed. If you only have JPG or PNG files, our team can review whether artwork preparation or redrawing is needed.

We offer a wide selection including art card, matte, glossy, kraft, PVC, and synthetic paper. Our team can recommend suitable materials based on your product needs and budget.

Standard printing usually takes 3–5 working days after artwork approval. Large quantities or special finishes such as hot stamping and spot UV may require 5–7 working days or more. The confirmed turnaround will be stated in your quotation.

The minimum quantity depends on the product type. For example, business cards start from 100 pcs (1 box), flyers from 1000 pcs, and stickers from 100 pcs. We also accept small batch orders.

Yes. We provide end-to-end service — from creative design to final printing — ensuring color consistency, correct sizing, and premium print quality.

We offer a wide range of printing services including signboard, business cards, flyers, brochures, posters, packaging, stickers, and banners. Both digital and offset printing options are available depending on your quantity and budget.